This system is to provide a comprehensive description of the functions carried out in Point Of Sale Solutions to enable automation of the super market sales activities.
The core activity in Point Of Sale Solutions is in managing and streamlining Inventory and Sales of Central Ware House (CWH) and Retail shops and thus providing the necessary input to the MIS of the Organization.
Creating an effective sales infrastructure and satisfying the customer through high quality service would be the goal of Point Of Sale Solutions.
The module BackOffice handles every aspect of available stock details in Central Warehouse or Retail Headquarters system as given below.
- System takes cares of total Materials Management at Central Warehouse and Retail shop.
- Storing extensive information about purchase order processing starting from placing a Request for quotation to delivery of products to the CWH and Retail shop on special cases.
- Monitoring the total transaction of money taking place at the point of sale.
- Storing extensive information about the customer and his needs.
Checking the availability of stock and drawing feasible delivery schedules for shipment.
- Performing periodic checks for the quantity of any goods in the system and actual quantity present by Stock take.
- And be informed about the stocks available through the means of valuable reports like Reorder check and also Fast moving goods and Slow moving goods for a particular time interval.
- The module Point of Sale offers features, which cover right from Customer placing an order (till point), to the Payment of the Suppliers spanning inventory control of the Retail shop to Business administration of the whole organization.
- This product deals with the Point of Sale where customer walks in with the products to buy and the till user scans the Barcode attached to the products or manually enters the product code assigned at the Back office. Completes the sale and the system generates a bill with product descriptions and the Bill amount.
- System takes care of identifying products through scan codes by maintaining local database at the POS (Tills).
- Can perform different transactions like Refunds, Petty cash issue, Cash Pickups, Deposits from Customers.
- Can get the details of sales at any point of time starting from the day through the means of X Report.
- Finally uploads the total sales to the Back office server when Z (After completion of all Sales) is done at the End of Day and now the POS (Till) is ready for the next day transactions.
- The global work force is becoming more mobile. The demands for security-enhanced and robust anytime/anywhere connectivity has led many companies to deploy Mobile–based solutions.
Retailers face relentless pressure to reduce costs while delivering excellent customer service. State-of-the-art supply chains and back-office systems are becoming minimum requirements for successful retailers. To win in this hypercompetitive environment, successful retailers are bringing the power of the enterprise to the selling floor and empowering store managers and sales associates with the information and tools to improve the customer experience and capture more sales. Retailers applying Mobile–based solutions at the “edge” of the enterprise, where customers, sales staff, and information come together, are seeing the following benefits:
*Improved up-sell and cross-sell
*Increased customer satisfaction
*Improved store manager and staff productivity
The retail industry is challenged by inexorable pressure on containing costs while delivering the highest quality service to increasingly sophisticated and finicky customers. To maximize profitability, the retailer’s imperatives are to:
*Get more customers in the store
*Sell more to the customers when they are in the store
*Get the customers into the store more often
Several industry trends are conspiring against these imperatives, making it more difficult to improve the bottom line and providing additional impetus for changing the retailer’s business as usual. These trends include intense competition, relentless pricing pressures, little market differentiation, and declining customer loyalty.
While there are many opportunities to innovate and create value in retail today, the most promising of these opportunities can be found at the “edge” of the retail enterprise. The edge is where retailers interact with consumers, manage supply chains, and weave in new technologies. To support the retailer’s efforts, Microsoft developed the Smarter Retailing™ retail technology architecture. Smarter Retailing is a systematic approach to using the power of technology at the edge of the retail enterprise. Smarter Retailing is designed to help retailers dramatically improve sales and operations through better use of customer and product information.
Mobile–based solutions are an integral component of Smarter Retailing solutions and are designed to generate clear return on investment thanks to manageable up-front costs of devices, ease of integration with back-office systems, and security capabilities.
The three focus areas of Smarter Retailing can be summarized as follows:
- Smarter Shopping recognizes that customers value excellent service, improved product availability, targeted promotions, and convenient access to information that makes it easier to make informed decisions.
- Smarter Selling helps retailers to maximize sales and improve customer satisfaction by empowering employees with real-time information about products and customer preferences.
- Smarter Operations improves business efficiency by providing real-time, anywhere visibility into the measures that drive profitability.
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