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About the Product
Ross Enterprise's CRM for Process Manufacturing (Ross CRM) is a process manufacturing specific solution that meets the complex needs of all process manufacturers, helping them to integrate and manage their entire business, while increasing their competitive advantage.
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Product Description
Today's leading process manufacturers are making the transition to a demand-driven business model integrating sales, marketing, and service processes to become more customer-centric. With the ability to capture, analyze, and act on customer intelligence, manufacturers can aggregate and analyze information across the business, giving them the insight to guide effective decision-making and more easily adapt to changing market requirements.
Process Manufacturing Industry-Solution Advantages
Maximize sales force effectiveness and win more business with enhanced account and role-based assignments
Shorten the sales cycle power-based selling tools help tap into the most influential contacts in each organization
Increase win rates and gain market share by encouraging sales reps to leverage their social network
Reduce administrative overhead and maximize customer face time with improved information organization and access
Protect margins and capture more revenue with accurate quote and order creation, discount management, and contract and volume commitment tracking
Turn cost centers into revenue centers with closed-loop processes that support and extend valued services to customers
Key Products for Process Manufacturing
Ross CRM for Manufacturing
Territory Management
Relationship Management
Product Tracking
Quote Management
Ross Sales
Increase Revenues
Accelerate the Sales Cycle
Out-sell the Competition
Increase Productivity
Accurately Forecast Revenues
Increase Sales Force Effectiveness
Ross Marketing
Accelerate Campaign Planning
Target More Buyers
Maximize Lead Quality
Increase Lead Conversion Rate
Increase Margins
Ensure Consistency
Increase Global Reach
Deliver Leads More Effectively
Calculate ROI
Ross Service
Decrease Costs
Increase Revenues
Reduce Training Costs
Provide Multi-Channel Interactions
Increase Customer Satisfaction
Maximize First-Contact Resolutions
Ross ePartner
Personalized partner portal
Partner collaboration
Partner recruitment, online registration
Quote management
Enhanced discounting
Order entry & tracking
Sales tools & lit fulfillment
Service requests attachments
Real-time information briefings
Ross Mobile
Remote Connectivity
Disconnected Use
Wireless Access
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