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Mimaki Engineering values "Individual Communication" with their customers whose needs are becoming more diversified and highly developed in order to adapt to society's rapid digitalization. Their passion is to continue to provide leading edge technology. In this ever-changing market they believe that the future success of a company depends upon how much it can shorten the distance between the manufacturer and the end user and how quickly and accurately it can respond.
Personal service and thorough follow-up as well as product development are essential components for transforming potential market needs into high-quality products. Today support of both hardware and software are indispensable in order to provide superior customer satisfaction. Their role is not only to develop products but also to exceed their customers' expectations.
In order to remain as a group of innovators and to fully exploit personal characteristics and capability of their individual employees, they launched a new GIPS management to pursue departmental profitability by small group. They adopted staff division system in which the division will have responsibility and authority to manage from product planning, development to sales planning for each group of products.
In GIPS (Group Independent Profitability management System), each group will have clear roles and responsibilities and will perform activities voluntarily as if each of them is an independent back-street factory. The added value as the fruit of activities of each group will be made clear, and in order to improve profitability of its own department, all members of each group centering on its leader will share the issues and try to resolve them. Through such activities, all employees will participate in the management and each of them will have profit mind. Thus, they are looking to make their company an aggregate of small fruits like a cluster of grapes.
Quality Assurance
They provide their customers with high-quality products by promoting the items described below to popularize the concept of "Customer-Oriented" and "Improvement of Production Quality,”
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Geo Graphical Region
North America
Latin America
Middle East & Africa
Asia
Oceania
Europe
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